Thapanee Kiatphaibool is a Director of Marketing Information. She uses information technology / ICT to help develop public relations for Thai tourism. She assists with creating platforms to develop tourism operators in Thailand and automate information gathering as well as coordinating online reviews and comments for better decision making while travelling. This helped communication to be faster and more convenient. Previously she has worked in collaboration with Google to have Google Street View cover the main attractions in five provinces with the aim to increase the ease of travel and boost tourism and assistance with bookings.